Privacy Policy

We may collect the following types of information:

• Contact information — your name, phone number, email address, and vehicle information when you submit a quote request or call us directly.
• Location information — your address or GPS location when you request roadside assistance or towing, so we can dispatch a driver to you.
• Usage data — general information about how you interact with our website, such as pages visited, time spent, and browser type. This data is anonymous and used only to improve the site.
• Communications — records of calls, emails, or form submissions you send to us.

We use the information we collect to:

• Dispatch a driver and provide the towing or roadside service you requested.
• Contact you with updates, arrival estimates, or follow-up about your service.
• Respond to questions, quote requests, or other communications you initiate.
• Improve our website and service operations based on usage patterns.
• Comply with applicable laws or respond to lawful requests from authorities.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Our website uses third-party tools to operate effectively:

• Tally — we use Tally to collect quote request forms. Any data you submit through those forms is handled under Tally's own privacy policy.
• Vercel Analytics — we use Vercel Analytics to monitor anonymous website traffic. No personally identifiable data is collected by this tool.
• Google Maps — we embed Google Maps to display our office location. Google may collect data when you interact with the map. See Google's privacy policy for details.

Our website may use cookies or similar tracking technologies for basic functionality and analytics. You can adjust your browser settings to refuse cookies, but doing so may affect how some parts of the site work. We do not use cookies for advertising or tracking you across other websites.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our website is served over HTTPS. However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to contact us immediately if you believe your information has been compromised.

We retain your information only as long as necessary to provide services, resolve disputes, and comply with legal obligations. Contact and service records are typically retained for up to 3 years. You may request deletion of your data at any time by contacting us directly.

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your data, or opt out of any non-essential communications. To exercise any of these rights, contact us at the details below.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us: